Privacy Policy

Welcome to Nivaona. We are committed to safeguarding your privacy. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.nivaona.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, websites or search terms that refer you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using technologies such as:

• Cookies: Data files placed on your device, often including an anonymous unique identifier. Visit allaboutcookies.org for more information on cookies.
• Log Files: Track actions on the Site, collecting data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, Pixels: Electronic files used to record information about browsing the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment information (e.g., credit card numbers, PayPal information), email address, phone number, and possibly Tax ID/EIN. This is referred to as “Order Information.”

"Personal Information" in this Privacy Policy refers to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices/order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen orders for potential risk or fraud; and
• Provide information or advertising relating to our products or services in line with your preferences.

We use the Device Information to screen for potential risk and fraud (particularly your IP address) and more generally to improve and optimize our Site (e.g., by generating analytics about customer interaction with the Site).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here. We also use Google Analytics to understand how our customers use the Site—read more about how Google uses your Personal Information here. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information for targeted advertisements or marketing communications we believe may be of interest. For more information about targeted advertising, visit the Network Advertising Initiative’s (NAI) page here.

You can opt out of targeted advertising:

• Facebook
• Google
• Bing

Additionally, opt out of some services by visiting the Digital Advertising Alliance’s portal here.

DO NOT TRACK

We do not alter our Site’s data collection and use practices upon seeing a Do Not Track signal from your browser.

YOUR RIGHTS

You have the right to access, update, or delete your Personal Information. 

DATA RETENTION

We retain your Personal Information for as long as necessary to provide you services and as required by law.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@nivaona.com or by mail using the details provided below:

Petalport, Foshan Shunde Port, Chencun Zhen Huijin Huating A51, Foshan, Guangdong, China Phone: +86 13016622214