Shipping policy
Shipping Policy for Bloominique
Last Updated: April 13, 2023
Welcome to Bloominique, your online destination for beautifully crafted artificial flowers and vases. Our mission is to bring lifelike, low-maintenance beauty to your home, office, or event. To ensure a seamless shopping experience, we have created this shipping policy to provide you with all the necessary information regarding our shipping process and policies.
Shipping Destinations
Bloominique ships to addresses within the United States, including Alaska, Hawaii, and Puerto Rico, as well as to APO/FPO addresses and select international destinations. For international shipping, please note that additional charges may apply, and customers are responsible for any customs fees or taxes imposed by the destination country.
Shipping Rates and Methods
We offer various shipping methods for your convenience, including:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Priority Shipping (1-2 business days)
Shipping rates depend on the shipping method chosen, the weight and dimensions of the package, and the shipping destination. All shipping rates are calculated at checkout. Please note that delivery times may vary, especially during peak periods or due to unforeseen circumstances.
Order Processing Time
Orders are typically processed within 1-2 business days after the order is placed, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Order Tracking
You can track your order by visiting the "My Account" section on our website or by clicking the tracking link provided in your shipping confirmation email. Please allow up to 24 hours for the tracking information to update.
Shipping Delays
In the event of a shipping delay due to unforeseen circumstances, such as inclement weather or carrier-related issues, Bloominique will not be held responsible. We will, however, do our best to keep you informed about any significant delays.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply. If we are unable to reach you within 14 days, your order will be canceled, and a refund will be issued, minus any shipping and handling fees.
Damaged or Lost Packages
Bloominique takes great care in packaging our products to ensure they arrive in perfect condition. However, if your order arrives damaged or is lost during transit, please contact our customer service team immediately at support@bloominique.com. We will work with you to resolve the issue and, if necessary, send a replacement or issue a refund.
Thank you for shopping with Bloominique. We appreciate your business and look forward to providing you with the highest quality artificial flowers and vases to enhance your living spaces. If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team at support@bloominique.com.